Shipping and Exchange

Shipping

Wegathr does not sell or ship physical products. No shipping charges apply to any booking.

How your booking is delivered

Once your payment is verified, the confirmation screen shows your booking reference, and a confirmation is sent to the email address and WhatsApp number you gave at checkout. Arrival details for the experience are sent to the same contacts before the start date.

If you have paid and do not have a booking reference within 24 hours, write to hello@wegathr.co or call +91 87929 24314 with your payment ID.

Exchanges

A booking is for a specific experience, date, and room type, so there is no automatic exchange. Two changes can be requested by writing to us with your booking reference:

• Passing your spot to another person. Send us the new guest's name and contact details before the start date. The change takes effect once we confirm it in writing.
• Moving to a different experience, date, or room type. This depends on availability. If the new option costs more, you pay the difference. If we cannot offer the change, your original booking stands.

If neither works for you, the Cancellation and Refund policy applies.